Privacy Policy PMGC 2026 – Malaysian Player Data Protection

PMGC 2026 ("we", "platform", "Company") respects the privacy of every player and member who uses our platform. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you register, log in, and interact with the PMGC 2026 platform — whether via your web browser or mobile device.

We understand that your trust in PMGC 2026 depends largely on the confidence that your personal data is handled responsibly and transparently. That is why we have taken the time to prepare this document in plain, clear English — so you can genuinely understand it, rather than simply ticking a consent box without reading it.

By using the PMGC 2026 platform, you agree to the data collection and processing practices described in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us to close your account and request deletion of the relevant data.

This Privacy Policy should be read together with Terms & Conditions PMGC 2026. In the event of any conflict between the two documents on privacy matters, this Privacy Policy shall take precedence.

PMGC 2026 collects your personal data from various sources in the context of your use of our platform. Below is a summary table of the types of data collected, along with their purposes and the basis for collection:

We not collect your credit or debit card details directly. All payments via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, or FPX are processed entirely by PCI-DSS compliant third-party payment service providers. PMGC 2026 receives only transaction confirmations, not full card numbers or card details.

Personal data collected by PMGC 2026 is used solely for purposes relating to platform operations and the delivery of services to you. Below is a full list of how your data is used:

• Account Management: Creating, verifying, and maintaining your PMGC 2026 account, including the KYC process required to ensure platform security.
• Transaction Processing: Processing deposits and withdrawals through your preferred Malaysian payment methods, including transaction verification and financial dispute resolution.
• Service Communications: Sending important account-related notifications such as deposit confirmations, withdrawal alerts, security notices, and relevant terms updates.
• Customer Support: Handling your enquiries, complaints, and support requests efficiently — all support is conducted in Bahasa Malaysia.
• Security & Fraud Prevention: Detecting and preventing fraud, multi-account usage, money laundering, and any activity that violates the platform's Terms & Conditions.
• Responsible Gaming: Monitoring usage patterns to identify signs of unhealthy gaming behaviour and providing appropriate support to players who need it.
• Platform Improvement: Analysing usage data in aggregate (not at an individual level) to understand Malaysian player preferences and continuously improve the platform experience.
• Legal Compliance: Fulfilling applicable legal and regulatory obligations, including complying with lawful directives from authorities.

PMGC 2026 not using your data for third-party advertising, profiling for commercial purposes unrelated to the platform, or any purpose not stated above without first obtaining your additional consent.

PMGC 2026 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. We only share data in limited and specific circumstances as outlined below:

• Payment Service Providers: Transaction information that must be shared with payment processors such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banking institutions via FPX to facilitate the processing of your deposits and withdrawals. This data covers only the information required to complete the transaction and does not include your gaming history or any other sensitive information.
• Game Software Provider: Third-party game providers whose titles are available on the PMGC 2026 platform may receive session IDs and betting information necessary to run the games properly. These providers are subject to strict data protection agreements.
• Cybersecurity Provider: Companies that assist us with fraud detection, DDoS protection, and security audits may have limited access to technical data strictly for platform protection purposes.
• Legal Authorities: We will disclose personal data to law enforcement authorities or regulatory bodies when required to do so under Malaysian law or a valid court order. We will endeavour to notify you of any such disclosure unless prohibited by law.

All third parties that receive your personal data from PMGC 2026 are bound by data protection agreements requiring them to maintain confidentiality, use the data only for specified purposes, and implement appropriate security measures. We are not responsible for the privacy practices of third-party websites or services that you access independently outside the PMGC 2026 platform.

PMGC 2026 takes data security seriously and has invested in robust infrastructure to safeguard your personal information. The key security measures we have implemented include:

• 256-bit SSL Encryption: All communications between your device and PMGC 2026 servers are encrypted using the latest TLS protocol, meaning data in transit cannot be intercepted or read by any third party.
• Secure Password Storage: Your password is stored as a cryptographic hash (bcrypt) with a unique salt. This means that even in the event of a system breach, your original password cannot be recovered by anyone.
• Two-Factor Authentication (2FA): We strongly encourage the use of 2FA for account login. This adds an extra layer of security to protect your account even if your password is compromised.
• 24/7 Monitoring: Our security monitoring systems operate around the clock to detect unusual activity and respond to threats proactively.
• Restricted Data Access: Only PMGC 2026 employees who require access to specific data to carry out their duties are authorised to access that data. The principle of least privilege is strictly observed throughout our organisation.
• Regular Security Audits: Our platform undergoes regular independent security audits to identify and address any vulnerabilities before they can be exploited.

While we implement strong security measures, no system can guarantee absolute 100% security. In the unlikely event of a data security incident involving your data, PMGC 2026 is committed to notifying you within a reasonable timeframe and taking immediate steps to mitigate the impact.

You also play an important role in keeping your account secure. Please ensure your password is strong and unique, never share your login credentials with anyone, and contact our support team immediately if you suspect any unauthorised activity on your account.

As a PMGC 2026 platform user, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at support@pmgc2026.com, specifying the right you wish to exercise along with the information needed to verify your identity.

The PMGC 2026 platform uses cookies and similar tracking technologies to enhance your experience, maintain your login session, and understand how players interact with our platform. The types of cookies we use are as follows:

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect platform functionality. For guidance on managing cookies in popular browsers, refer to your browser's help documentation. PMGC 2026 does not use cookies for third-party advertising or ad networks.

The PMGC 2026 platform is intended for adults aged 21 years of age and above only. We do not knowingly collect personal information from individuals under the age of 21. Our registration process requires age verification, and we reserve the right to request proof of age in the form of an official identification document at any time.

If we discover that we have collected personal data from someone under the age of 21, we will take immediate steps to delete that information and close the account in question. Parents or guardians who become aware that their underage child has registered on our platform are urged to contact us immediately at support@pmgc2026.com so that the appropriate action can be taken without delay.

PMGC 2026 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal, regulatory, and accounting requirements. Our general data retention guidelines are as follows:

• Active Account Data: For the duration your account remains active, plus 5 years after account closure to meet financial record-keeping and AML compliance requirements.
• Transaction Records: Minimum 7 years from the date of transaction, in accordance with Malaysian accounting and anti-money laundering legal requirements.
• Support Communication Log: 3 years from the date of communication, for dispute resolution and service quality improvement purposes.
• Technical Data (IP Logs): 12 months from the date the log was generated, for security and fraud detection purposes.
• Marketing Data (where applicable): Until you withdraw your consent to receive marketing communications.

Once the defined retention period has elapsed, your data will be securely deleted or anonymised in accordance with our internal procedures, which comply with industry best practices. Requests for early data deletion (prior to the end of the retention period) will be considered, but are subject to legal obligations that may prevent immediate deletion in certain cases.

PMGC 2026 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any significant amendments that affect your privacy rights or change the way we use your data will be communicated to you through:

• An email sent to your registered account address at least 14 days before the amendment takes effect.
• An in-platform notification will be displayed the next time you log in.
• Updates take effect on the "Last Updated" date shown at the top of this page.

Minor amendments such as language corrections, clarifications to existing terms, or changes to document formatting may be made without formal advance notice. We encourage you to review this page periodically to stay informed of our latest policy.

If you disagree with any amendment to this Privacy Policy, you have the right to close your account and request deletion of your data before the amendment takes effect by contacting our support team. Continued use of the platform after the effective date of any amendment will be considered acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or how PMGC 2026 handles your personal data, please reach out to our team through the following channels:

Please include in your message: your full name, registered email address, and specific details of your request or concern. For requests relating to data rights (access, deletion, correction), we may need to verify your identity before processing the request in order to protect your account security.