Terms & Conditions PMGC 2026 – Malaysia Platform Usage Rules

This Terms & Conditions document ("Agreement") governs the relationship between you ("Member" or "User") and the PMGC 2026 platform ("Platform", "We", "Company"). By accessing, registering for, or using any part of the PMGC 2026 platform — whether via web browser, mobile app, or any other channel we provide — you confirm that you have read, understood, and agreed to be bound by all terms and conditions contained in this document, along with all related policies published by PMGC 2026 from time to time.

This agreement is a legally binding contract between you and PMGC 2026. If you do not agree with any part of these terms, you are not permitted to use our platform. Continued use of the platform following any changes to these terms will be considered acceptance of the amended terms.

PMGC 2026 operates as an online entertainment platform offering casino games, Sports Betting, poker, and a variety of other digital entertainment to eligible players residing in Malaysia. All activities on our platform are subject to applicable laws and our internal policies, which are updated from time to time.

In the event of any conflict between a translation or other version of this document and the Bahasa Malaysia version published on the official PMGC 2026 website, the Bahasa Malaysia version shall take precedence and be considered the authoritative and binding version.

To register and use the PMGC 2026 platform, you must meet all of the following eligibility requirements:

• Be at least 21 years old at the time of registration and at all times while using the platform.
• Be a resident of Malaysia and access the platform from within Malaysian territory.
• Have full legal capacity to enter into a binding agreement.
• Not appearing on any active self-exclusion list or gaming ban list issued by any regulatory body.
• Not playing on behalf of any third party or business entity.

At registration, you are required to provide accurate, current, and complete information including your full name, an active Malaysian phone number, and a valid email address. PMGC 2026 reserves the right to request identity verification documents at any time as part of our KYC (Know Your Customer) process. Failure to provide the requested documents within the specified timeframe may result in a temporary account freeze until verification is complete.

Registering an account with PMGC 2026 is free. We do not charge any registration fees. Only one account permitted per individual — this includes one account per phone number, email address, identification number, and device. If multiple accounts are detected under the same individual, all associated accounts will be suspended and balances may be frozen pending the outcome of an investigation.

You are fully responsible for all activity that takes place under your PMGC 2026 account. This includes keeping your password and login credentials confidential and ensuring that no other party accesses your account without your authorisation. PMGC 2026 will not be held liable for any losses arising from unauthorised use of your account where such use is attributable to your own failure to safeguard your login information.

You must notify the PMGC 2026 support team immediately if you:

• Suspecting or knowing that your password has been compromised or obtained by another party.
• Noticing any transactions or account activity that you did not carry out.
• Experiencing login issues that are not the result of your own negligence.

Each PMGC 2026 account is personal and non-transferable. Selling, lending, or sharing accounts is strictly prohibited and may result in account closure and forfeiture of all balances.

To voluntarily close your account, please contact our support team via live chat or email at support@pmgc2026.com. Before closure, ensure that all eligible balances have been withdrawn, as PMGC 2026 will not be responsible for any remaining balance in an account closed at the user's own request after 90 days from the closure date.

PMGC 2026 supports a range of local Malaysian payment methods for the convenience of our players. All methods listed below are valid for both deposits and withdrawals, subject to the minimum and maximum limits stated:

• e-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Bank Transfer: DuitNow (all major Malaysian banks)
• Online Banking: Maybank2u, CIMB Clicks, and other banks via FPX

Deposit: The minimum deposit amount is RM30 per transaction. There is no maximum daily deposit limit for regular members, though limits may apply to new accounts during the first 30 days as a security measure. Deposits are typically credited to your account within seconds, up to a maximum of 5 minutes. If your deposit has not been credited within 30 minutes, please contact our support team with proof of transaction.

Withdrawal: The minimum withdrawal amount is RM50 per transaction. Processing times depend on your VIP tier: Bronze within 24 hours, Silver within 1 hour, Gold within 30 minutes, and Platinum instantly. All withdrawals will be processed to the same payment method used for your most recent deposit as an anti-money laundering security measure.

PMGC 2026 reserves the right to request proof of identity (KYC) before processing withdrawals above a certain amount or when there is a sudden change in transaction patterns. This is a standard financial security procedure and is nothing for players using the platform legitimately to be concerned about. PMGC 2026 does not charge any processing fees on deposits or withdrawals — however, your payment service provider may impose their own fees, which are outside our control.

All games available on the PMGC 2026 platform — including slots, table games, live casino, Sports Betting, and poker — have their own specific rules displayed within the game interface. Players are responsible for understanding the rules of each game before placing any bets. PMGC 2026 is not liable for any losses that result from a player's failure to understand the game rules.

All game outcomes are determined by an RNG (Random Number Generator) that has been audited and certified by an independent body. This ensures that every slots spin, every poker hand dealt, and every table game result is entirely random and cannot be manipulated by any party — including PMGC 2026 itself.

In the event of a technical failure or connection disruption during gameplay, PMGC 2026 will endeavour to restore the game state to the last verifiable point. Where restoration is not possible, any wagers involved in the interrupted round will be returned to the player's account balance. Decisions made by the PMGC 2026 technical team in such cases are final.

PMGC 2026 reserves the right to void and refund bets where there is evidence that the outcome of a game was affected by a technical error, manipulation, or any external factor compromising the integrity of play. In the case of Sports Betting, PMGC 2026 reserves the right to void bets on matches that are cancelled, postponed for more than 24 hours, or affected by exceptional circumstances.

All bonuses and promotions offered by PMGC 2026 are subject to wagering requirements (rollover) and additional terms stated alongside each offer. Players are advised to read the full terms of any promotion before claiming it. Lack of awareness of promotional terms cannot be used as grounds to request an exemption.

The general wagering requirements applicable to most bonuses on PMGC 2026 are as follows:

• Welcome bonus: wagering requirement 25x total bonus amount within 30 days.
• Weekend reload bonus: wagering requirement 18x within 7 days.
• Weekly cashback: no wagering requirement — credited directly as cash.
• Free spins: winnings from free spins are subject to wagering requirements 15x within 3 days.

Until the wagering requirements of a bonus have been met, players are not permitted to withdraw the bonus portion. The original deposit amount may be withdrawn at any time, though doing so will forfeit any bonus that has not yet met its wagering requirements. Players may choose to cancel an active bonus via their account settings if they wish to withdraw their deposit without completing the wagering requirements.

PMGC 2026 reserves the right to modify, amend, or withdraw any promotion at any time without prior notice for new offers. However, for bonuses already claimed by players, the original terms will remain in effect. Any attempt to abuse the bonus system — including hedging, systematic bonus hunting, or using multiple accounts to claim the same bonus — will result in the cancellation of all bonuses and possible account closure.

The following conduct is strictly prohibited on the PMGC 2026 platform and may result in immediate account suspension or closure, forfeiture of all balances, and potential legal action:

• Registering more than one account for any purpose whatsoever.
• Providing false or misleading information during registration or the KYC process.
• Using software, bots, or any automated technology to play games or manipulate outcomes.
• Colluding with other players in poker or table games to the detriment of other participants.
• Money laundering — using the PMGC 2026 platform to process funds obtained through illegal means.
• Exploiting any bugs or technical vulnerabilities for unfair gain. Bugs must be reported to support immediately.
• Threatening, insulting, or acting violently towards any PMGC 2026 staff member or other player.
• Sharing your account or allowing another party to use it.
• Any form of fraud or attempt to obtain an unfair advantage from the platform.

PMGC 2026 operates a sophisticated 24/7 monitoring system to detect suspicious activity. All decisions relating to breaches of these terms are at the sole discretion of PMGC 2026 and are not subject to appeal unless substantial evidence exists to show that a decision was made on erroneous grounds.

PMGC 2026 takes the privacy of our players seriously. All personal information you provide to us is collected, stored, and used in accordance with our Privacy Policy, which can be read in full at Privacy Policy page ours. By registering with PMGC 2026, you agree to the data collection and processing practices described in that Privacy Policy.

In summary, PMGC 2026 collects your personal data for the following purposes:

• Verifying your identity and meeting KYC/AML compliance requirements.
• Processing financial transactions (deposits and withdrawals).
• Providing effective customer support.
• Sending account-related communications and promotions that you have consented to receive.
• To detect and prevent fraud and unlawful activity.

Your information will not be sold to third parties. We may share data with payment service providers and technical partners involved in the operation of our platform, and this is governed by strict confidentiality agreements. For more details on your personal data rights and how to reach us with privacy-related requests, please refer to our full Privacy Policy.

PMGC 2026 reserves the right to suspend, freeze, or close any account under the following circumstances:

• Violation of any term set out in this document.
• Fraudulent chargebacks, money laundering, or other illegal activities.
• Failure to meet KYC identity verification requirements within the specified timeframe.
• Requests from law enforcement agencies or relevant regulatory bodies.
• Detection of multiple accounts linked to the same player.
• Activity inconsistent with using the platform for personal entertainment.

In the event of an account suspension for investigation purposes, PMGC 2026 will endeavour to complete the investigation within 30 working days. If no violation is found, the account will be fully reinstated and any affected bonuses will be re-credited. If a violation is confirmed, PMGC 2026 reserves the right to forfeit any balance associated with the offending activity.

Players who wish to voluntarily close their account may do so through the account settings section or by contacting customer support. Voluntary account closure requests will be processed within 5 business days once all active bonus wagering requirements have been settled.

The PMGC 2026 platform is provided "as is" without any express or implied warranties regarding its fitness for a particular purpose. PMGC 2026 does not guarantee that the service will be available without interruption or error at all times, though we make every reasonable effort to maintain high platform uptime.

To the fullest extent permitted by law, PMGC 2026 is not liable for:

• Any financial losses incurred through use of the platform, including betting losses.
• Service disruptions due to scheduled or unscheduled maintenance.
• Indirect, incidental, or consequential losses arising from the use of the platform.
• Acts or omissions by third-party service providers, including payment providers.
• Inability to access the platform due to ISP restrictions or network controls beyond our control.

Betting carries real financial risk. Past winnings are no guarantee of future results. PMGC 2026 strongly recommends that players only wager money they can afford to lose and never borrow funds for the purpose of gambling.

PMGC 2026 reserves the right to amend, update, or add to any part of these Terms & Conditions at any time. Significant changes will be communicated to active members via their registered email or in-platform notification at least 7 days before the amendment takes effect. Minor changes such as spelling corrections, language clarifications, or the addition of technical details may be made without prior notice.

The latest version of the Terms & Conditions is always accessible on this page. The "Updated" date at the top of the page indicates when the last amendment was made. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.

If you do not agree with any amendment, you have the right to close your account before the amendment takes effect by contacting our support team. Any valid balance will be returned to you in accordance with the standard withdrawal procedure.

PMGC 2026 is fully committed to responsible gaming practices. We believe online entertainment should be a source of enjoyment, not financial or emotional stress. To that end, we provide a range of tools to help players stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Cap the maximum amount you can lose within a given period.
• Session Limit: Set a time limit for each gaming session.
• Temporary Self-Exclusion: Pause your account activity for 7 days, 30 days, or 6 months.
• Permanent Self-Exclusion: Permanently close your account if you feel it is necessary.

The PMGC 2026 platform is for entertainment purposes only and is strictly for users aged 21 and above. Never treat betting as a solution to financial difficulties or a source of regular income. If you or someone you know is showing signs of problem gambling, please seek help immediately. For more information, visit the Responsible Gaming ours.